📋 Legal & Policy

f9999 Terms and Conditions

These terms govern your use of the f9999 platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.

Last Updated: 1 January 2025

Key Policy Highlights

A quick summary of the most important rules at f9999. Full details are in the sections below.

18+ Only

f9999 is strictly for adults aged 18 and above. We verify age during registration and reserve the right to request identity documents at any time. Underage accounts are closed immediately.

One Account Per Player

Each player is permitted one account only. Duplicate accounts are prohibited and will result in the forfeiture of all balances and bonuses. Use your real name and accurate personal details when registering.

Bonus Wagering Requirements

All bonuses at f9999 carry wagering requirements that must be met before withdrawal. Requirements are clearly stated on each promotion page. Bonus abuse or exploitation will result in account suspension.

BDT Payments via bKash & Nagad

Deposits and withdrawals are processed in BDT via bKash, Nagad, and Rocket. You must use a payment method registered in your own name. Third-party payments are not accepted and will be returned.

Prohibited Activities

Fraud, collusion, use of bots or automated software, and any attempt to exploit technical errors are strictly prohibited. f9999 reserves the right to void bets and close accounts where prohibited activity is detected.

Responsible Gaming Tools

All players have access to deposit limits, session reminders, and self-exclusion options. These tools are available directly from your account settings. f9999 is committed to safe and responsible gaming for all users.


1Introduction

Welcome to f9999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and f9999 ("we", "us", "the Platform") governing your access to and use of the f9999 website, mobile application, and all associated gaming services.

By registering an account, making a deposit, or placing any bet on f9999, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the f9999 platform.

These Terms apply to all players accessing f9999 from Bangladesh and any other permitted jurisdiction. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of this agreement.

f9999 reserves the right to update or amend these Terms at any time. Continued use of the platform after any changes are published constitutes acceptance of the revised Terms. We will notify registered players of material changes via email or an in-platform notification.

2Eligibility

To register and use f9999, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be an employee, contractor, or immediate family member of an f9999 employee.
  • You must not be subject to any self-exclusion order or voluntary exclusion agreement with f9999 or any affiliated platform.

f9999 takes age verification seriously. We may request government-issued identification at any point. Accounts found to belong to underage players will be closed immediately and all funds forfeited in accordance with applicable regulations.

By registering, you confirm that all information provided is accurate and that you meet the eligibility criteria above. Providing false information is a breach of these Terms and may result in permanent account closure.

3Account Registration

Each player is permitted to hold one account on f9999. Opening multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. Where duplicate accounts are identified, f9999 reserves the right to close all associated accounts and forfeit any balances or bonuses held within them.

When registering, you must provide accurate and complete information including your full legal name, date of birth, email address, and mobile number. This information must match the details on your payment method and any identity documents you may be asked to provide.

  • Keep your login credentials confidential at all times.
  • Do not share your account with any other person.
  • Notify f9999 support immediately if you suspect unauthorised access to your account.
  • Update your account details promptly if any information changes.

f9999 uses two-factor authentication (2FA) to protect player accounts. We strongly recommend enabling 2FA from your account security settings. f9999 is not liable for losses resulting from a player sharing their login credentials with a third party.

4Deposits & Withdrawals

f9999 processes all transactions in Bangladeshi Taka (BDT). Deposits and withdrawals are available via bKash, Nagad, and Rocket. All payment methods must be registered in your own name — third-party deposits and withdrawals are not accepted under any circumstances.

Deposits:

  • Minimum deposit: ৳200
  • Deposits are credited to your f9999 balance instantly in most cases.
  • f9999 does not charge fees on deposits, though your mobile banking provider may apply their own charges.
  • Deposits made in error cannot be reversed once credited to your gaming balance.

Withdrawals:

  • Minimum withdrawal: ৳500
  • Withdrawals are processed within 1–24 hours under normal circumstances.
  • Identity verification (KYC) must be completed before your first withdrawal is processed.
  • Withdrawals will only be sent to the same payment method used for your most recent deposit.
  • f9999 reserves the right to request additional documentation before processing large withdrawals.

Any active bonus balance must meet its wagering requirement before a withdrawal can be processed. Requesting a withdrawal before meeting wagering requirements will result in the bonus and associated winnings being forfeited.

5Bonuses & Promotions

f9999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published on the relevant promotion page. By claiming any bonus, you agree to the terms attached to that promotion.

  • Bonuses are credited to your account as bonus funds, not real money, until wagering requirements are met.
  • Wagering requirements specify how many times the bonus amount must be wagered before it converts to withdrawable cash.
  • Not all games contribute equally to wagering requirements — live dealer games typically contribute less than slots.
  • Bonuses have an expiry period. Any bonus not used within the stated period will be removed from your account.
  • Only one bonus may be active at a time unless otherwise stated.
  • f9999 reserves the right to withdraw any bonus offer at any time without prior notice.

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting technical errors, or coordinating with other players to manipulate bonus outcomes — will result in immediate account suspension and forfeiture of all balances.

The f9999 VIP programme rewards consistent players with enhanced benefits including higher withdrawal limits, dedicated account managers, and exclusive promotions. VIP status is awarded at f9999's discretion based on player activity and deposit history.

6Game Rules & Fairness

All games available on f9999 are provided by licensed third-party game developers including Evolution Gaming, Pragmatic Play, and PG Soft. Each game operates according to its own rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet.

f9999 uses certified Random Number Generator (RNG) technology for all non-live games. RNG systems are independently audited to ensure fair and unpredictable outcomes. Live dealer games are streamed in real time from licensed studios and are subject to the rules of the respective game provider.

  • All bets are final once confirmed. Bets cannot be cancelled or reversed after placement.
  • In the event of a technical failure during a game round, the round may be voided and stakes returned.
  • f9999 reserves the right to void any bet placed on an event where a technical error affected the outcome.
  • Displayed odds and game RTPs are accurate at the time of publication but may be subject to change.

Return to Player (RTP) percentages for all games are available within the game information panel. f9999 does not manipulate RTP settings — all games run at the RTP certified by the game provider.

7Prohibited Conduct

The following activities are strictly prohibited on f9999 and will result in immediate account suspension and potential legal action:

  • Using automated software, bots, scripts, or any artificial intelligence tool to interact with games or the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, glitches, or technical errors for financial gain.
  • Using stolen, fraudulent, or unauthorised payment methods.
  • Attempting to launder money or use f9999 for any illegal financial activity.
  • Providing false identity information or impersonating another person.
  • Engaging in any form of harassment, abuse, or threatening behaviour toward f9999 staff or other players.
  • Attempting to access another player's account without authorisation.

f9999 employs advanced fraud detection systems that monitor all account activity. Where prohibited conduct is detected, f9999 reserves the right to close the account, void all bets, and withhold any balance pending investigation. Serious cases will be referred to relevant authorities.

8Account Suspension & Closure

f9999 reserves the right to suspend or close any player account at its sole discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspected fraudulent activity, money laundering, or use of stolen payment methods.
  • Failure to complete identity verification within the required timeframe.
  • Account inactivity for a period exceeding 12 consecutive months.
  • At the player's own request for self-exclusion or account closure.

Where an account is closed due to a breach of these Terms, any balance held in the account may be forfeited. Where an account is closed for any other reason, the remaining real-money balance (excluding bonus funds) will be returned to the player via their registered payment method after any outstanding verification requirements are met.

Players wishing to close their account voluntarily may do so by contacting f9999 support at [email protected]. Account closure requests are processed within 48 hours.

9Responsible Gaming

f9999 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, all of which are accessible from your account settings without needing to contact support.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
  • Loss Limits: Cap the amount you can lose within a defined period.
  • Session Time Reminders: Receive notifications after a set period of continuous play.
  • Cooling-Off Period: Temporarily suspend your account for a period of your choosing.
  • Self-Exclusion: Permanently exclude yourself from f9999 for a minimum period of six months.

If you feel your gambling is becoming a problem, please use these tools or contact our support team. We take responsible gaming seriously and will always act in the best interest of players who reach out for help. Visit our Responsible Gaming page for more information.

10Privacy & Data

f9999 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in that policy.

We collect data including your name, contact details, payment information, and gaming activity for the purposes of account management, identity verification, fraud prevention, and regulatory compliance. We do not sell your personal data to third parties.

For full details on how your data is collected, stored, and used, please read our Privacy Policy.

11Intellectual Property

All content on the f9999 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of f9999 or its licensed providers. You may not copy, reproduce, distribute, or create derivative works from any f9999 content without prior written permission.

Game content is owned by the respective game providers and is licensed to f9999 for use on the platform. Any unauthorised reproduction or distribution of game content is a violation of both these Terms and applicable intellectual property law.

12Limitation of Liability

To the fullest extent permitted by applicable law, f9999 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

  • Loss of winnings due to technical failures or connectivity issues.
  • Losses resulting from unauthorised access to your account caused by your failure to keep credentials secure.
  • Interruptions to service due to maintenance, updates, or circumstances beyond f9999's control.
  • Decisions made by players based on information displayed on the platform.

f9999 makes no warranty that the platform will be available at all times or free from errors. We will make reasonable efforts to maintain service availability but cannot guarantee uninterrupted access.

Nothing in these Terms limits f9999's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

13Amendments to These Terms

f9999 reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

Your continued use of f9999 after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

14Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which f9999 is licensed to operate. Any disputes arising from these Terms or your use of the f9999 platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

f9999 operates under a valid gaming licence issued by the relevant regulatory authority. Details of our licence are available upon request by contacting our support team.

15Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your account, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly from your f9999 account dashboard.
  • FAQ: Visit our FAQ page for answers to common questions.

For responsible gaming support, please visit our dedicated Responsible Gaming page where you can access self-help tools and find information about external support organisations.


Ready to Play at f9999?

You've read the rules — now it's time to enjoy the games. Register your free account, deposit via bKash or Nagad, and claim your 200% welcome bonus today.

18+ only. Please gamble responsibly. Full terms apply.